Return & Refund Policy

Last Updated: July 2026

At Dermyra Naturals, customer satisfaction is important to us. We take great care in packaging every order, but if your product arrives damaged, defective, or leaking, we're here to help.

Because our products are personal care items, we can only accept returns under specific conditions to ensure the safety and hygiene of all customers.

---

Return Eligibility

You may request a return or replacement if:

• Your product arrived damaged or leaking.
• The product has a manufacturing defect.
• The package was opened or tampered with before delivery.

To be eligible, you must contact us within 7 days of receiving your order.

Please include:

• Your full name
• Order number
• Clear photos of the product
• Clear photos of the packaging
• A brief description of the issue

You can contact us through:

Email: DermyraNaturals@Outlook.com

WhatsApp: +92 320 6261044